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Multifamily Insurance Specialists

MiddleOak® is the trade name for Holyoke Mutual Insurance Company in Salem and Middlesex Mutual Assurance Company, specializing in multifamily insurance for apartments and community associations across the country.

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Multifamily topics from an insurance company's point of view:
Read our MultiUnitLiving Blog
MiddleOak® and your local, independent insurance agents are working to ensure that your claim experience is as fast, convenient, and hassle-free as possible. We’re here to help!

If this is an emergency situation, or you require immediate assistance, please contact our 24 hour service center at 1-800-225-2533 or email us at firstreport@middleoak.com. For next business day contact, report your claim online.

To report a claim online, please select from the following options.
Auto Claim
Property Claim
Premises Injury Claim

For policies written with MAPFRE Insurance, click here for information related to claims service including how to report a claim.

Policies issued by Holyoke Mutual Insurance Company in Salem - Salem, MA and Middlesex Mutual Assurance Company - Middletown, CT
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